If you are using SSL/TLS and your SMTP Server uses a self-signed certificate, the certificate must be added to the trusted certificate store of the bundled Java JRE.
TLS – e-mail will be encrypted using the TLS encryption protocol. SSL – e-mail will be encrypted using the SSL encryption protocol. If authentication is enabled, e-mail will be encrypted using the SMTPS protocol. None Selected – if authentication is disabled, no e-mail encryption protocol will be used and e-mail will be sent un-encrypted. Use SSL/TLS defines the e-mail encryption protocol that will be used when e-mail is sent. If you do not enter a port number, the default of 25 is used. Port numbers can have a maximum of five digits and can be set to 25, 465, 587, or any number ranging from 5000 to 32768. Port specifies the port number from which e-mail is sent via SMTP. It is the e-mail account to be used to send notifications. From E-Mail Address specifies the e-mail address from which the recipient receives the e-mail. SMTP Server (Hostname, IPv4, or IPv6) identifies the SMTP server by one of the three methods mentioned: its name, its IPv4 address, or its IPv6 address. (This includes messages to pagers that accept e-mail). The following five fields must be defined to enable PowerChute to send e-mail messages when events occur. In order to receive mailings when an event occurs, the mail address must be set up here. The E-Mail Settings screen lists the mail addresses of users configured to be notified when an event occurs. 
Open PowerChute Business Edition web Agent
PowerChute Business Edition Web Agent versions 9.2, 9.5, & 10.x How to set up E-Mail in PowerChute Business Edition Web Agent
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